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What is Orum?
Orum is an agentic AI platform for sales teams (SDRs and BDRs) that uses parallel dialing to generate qualified pipeline through intelligent phone calling. It analyzes 1 billion real sales calls to enable faster connections and better conversations.
Orum news
Orum positioned as enterprise AI parallel dialer for 20+ SDR teams
GTMLabz review notes Orum targets mid-market and enterprise with advanced analytics; Ascend plan features 10 parallel lines and custom enterprise pricing.
Scout AI feature exits waitlist preview in October 2026
Orum's Scout AI data enrichment agent left preview but remains sold via demo request with no published price.
Third-party estimates converge on ~$250/seat/month for Launch tier
MRR Nerds and other guides estimate Launch at roughly $250/user/month on annual billing; Ascend estimated $500-$800.
Key features
Scout
AI agent that improves phone data quality by analyzing dialing history, identifying non-working numbers, and surfacing the best contacts to call
Operator
Parallel dialer supporting up to 10 lines on Ascend tier and 5 lines on Launch tier, with AI-powered call screeners and voicemail automation
Coach
AI-driven coaching by listening to calls, identifying objections, scoring interactions with scorecards, and enabling AI roleplay practice sessions
Call Recording & Summaries
All calls are recorded with AI-powered call summaries included in base plans
Salesfloor
Virtual sales floor with live listen, screenshare, and Slack integration for team coordination
Integrations
Connects with Salesforce, HubSpot, Outreach, Salesloft, Gong, and Apollo via native integrations or webhooks
International Calling
Supports calling across 160+ countries
Orum pricing
Orum does not publish pricing on their website. Quote-only model with 9-seat minimum. Third-party sources estimate ~$250/user/month for Launch tier on annual billing, with Ascend tier ranging $400-$800+/user/month depending on team size and features.
| Plan | Price | What's included |
|---|---|---|
| Launch | Request pricing (estimated ~$250/user/month annual, third-party source) | Unlimited dials, parallel dialing up to 5 lines, 5 caller IDs/month, AI detection, data enrichment, analytics, Salesfloor, Live Listen |
| Ascend | Request pricing (estimated $400-$800+/user/month annual, third-party source) | All Launch features, parallel dialing up to 10 lines, Ascend Limited option for non-full-time dialers, access to advanced add-ons |
Pros & cons
Pros
- + Parallel dialing with up to 10 lines reduces time between connections
- + AI trained on 1 billion real sales calls for better accuracy than generic AI
- + Integrated coaching suite with AI roleplay agents and scorecards
- + Strong review ratings: G2 4.6/5 from 1,114 reviews; TrustRadius 8.8/10 from 50 reviews
- + Unlimited dials on paid plans
- + SOC 2 TYPE II certified, ISO certified, GDPR ready
- + 99%+ uptime on owned telephony infrastructure
- + Free trial with 500 dials
Cons
- − Does not publish pricing; requires sales quote
- − 9-seat minimum excludes small teams (1-8 reps)
- − Annual contracts required
- − Quote-only model means minimum annual cost likely $27,000+ for 9 seats
- − Call coaching and webhooks sold as add-ons, not included in base plan
- − Some users report CRM integration friction and contact data accuracy issues
- − Pure dialer with no built-in email sequencing or LinkedIn outreach
- − Pricing page layout and tier names have changed multiple times in 2026
Who is Orum best for?
- • Mid-market and enterprise SDR/BDR teams with 9+ reps
- • High-volume outbound calling campaigns (500+ dials/rep/day)
- • Teams that want AI-powered coaching at scale
- • Sales teams already using Salesforce, HubSpot, Outreach or Salesloft
Frequently asked questions
Does Orum limit dials?
No, Orum does not limit dials on any paid plans. Free trial is limited to 500 dials.
What is the minimum team size?
Orum requires a minimum of 9 seats.
What dialing modes does Orum support?
Orum supports parallel dialing (up to 5 or 10 lines depending on plan), power dialing, and click-to-call.
How many parallel lines can I use?
Launch tier supports up to 5 parallel lines; Ascend tier supports up to 10 parallel lines.
Is there a free trial?
Yes, Orum offers a free trial limited to 500 dials. No free plan is available.
