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What is Koncert?
Koncert is a B2B Sales Engagement platform with over 15 years of focus on sales dialer technology. It combines AI and telephony in a single network with ultra-low latency to help sales teams automate outbound calling, improve prospecting efficiency, and engage prospects through multi-channel sequences.
Koncert news
Koncert Named a Leader in G2 Spring 2026 Reports for AI Dialer and Sales Engagement
Koncert was recognized as a G2 Leader, with hundreds of customer reviews highlighting platform efficiency and ease of use.
Source: Koncert Press Releases ↗Koncert Review 2026: Pricing, Features & Alternatives published
Independent review by AI SDR Guide covering Koncert as an AI-powered parallel dialer for mid-market and enterprise sales teams.
Source: AI SDR Guide ↗Koncert Pricing 2026: Quote-Only Plans, Add-Ons & Alternatives
Trellus noted that Koncert removed published prices from its website as of November 2026, shifting to quote-only pricing model.
Source: Trellus AI ↗
Key features
AI Parallel Dialer (Symphony/Symphony+)
Multi-line dialer (1-5 lines) with AI that enables 6-10 prospect conversations in one hour; 10x productivity increase
AI Flow Dialer (Melody/Melody+)
Single-line AI power dialer with 5x productivity increase; filters voicemails and phone trees intelligently
Agent-Assisted Dialer
Human dialing agents handle navigation of phone trees, gatekeepers, and voicemail systems; 10x faster than manual dialing
Click-to-Call Dialer
Basic human-initiated calling; faster than manual dialing, one call at a time
Koncert Cadence
Multi-channel sales engagement sequencer supporting phone, email, text, video, and social outreach
Data Researcher
Phone propensity scoring and human-verified contact information with real-time waterfall data enrichment (DataGenie)
AI Voice Agent
Conducts natural conversations and books calendar meetings automatically
AI PitchLab
Sales rep practice and coaching tool powered by AI
Conversation Intelligence
AI objection detection and AI summary notes with transcriptions (on higher tiers)
Caller ID Management
Automated local presence with localized area codes; fully managed caller ID reputation system to prevent spam flagging
Remote Salesfloor
Virtual team collaboration and management features
Parking Lot
Sophisticated rules engine that quarantines uncallable numbers for later review
Koncert pricing
Most Koncert pricing is quote-only as of November 2026. Previously published per-user/month rates ranging from $6-$99 are no longer visible on the pricing page.
| Plan | Price | What's included |
|---|---|---|
| Click Dialer | $6/user/month (previously published) | |
| Flow Dialer (Single-line) | $7/user/month (previously published) | |
| Agent-Assisted Dialer (Multi-line) | $29/user/month (previously published) | |
| AI Flow Dialer / Melody (Single-line) | $79/user/month (previously published) | |
| AI Parallel Dialer / Symphony (1-4 lines) | Quote only; marked as 'Most popular' | |
| AI Parallel Dialer / Symphony+ (1-5 lines) | Quote only | AI Objection Detection, AI Summary Notes & Transcriptions |
Pros & cons
Pros
- + Efficiency gains of 5-10x productivity depending on dialer chosen
- + Crystal clear audio quality with call recording
- + Easy-to-use interface with fast onboarding
- + Seamless multi-channel engagement through Cadence
- + Strong CRM integrations (Salesforce, HubSpot, Outreach, Salesloft)
- + Fully managed caller ID reputation and local presence automation
- + Reduces manual data entry through automated workflows
- + G2 Leader in AI Dialer and Sales Engagement (Spring 2026)
- + SOC 2 certified and GDPR/TCPA compliant
- + Waterfall data enrichment for real-time contact verification
- + AI voice agent for automated meeting booking
Cons
- − Pricing removed from website; now quote-only for most plans requiring sales calls
- − Renewal quotes typically increase 10-20% annually unless negotiated
- − No AI-generated email copy for outreach sequences
- − Higher-tier AI features (transcription, summaries, objection detection) add cost
- − Designed for high-volume calling; may be overkill for smaller teams
- − Requires existing contact data (e.g., from ZoomInfo, Apollo)
- − Limited for teams without dedicated sales operations support
Who is Koncert best for?
- • Mid-market and enterprise B2B sales teams (10-100+ reps)
- • High-volume outbound prospecting motions in North America
- • Sales development representatives (SDRs) and inside sales teams
- • Teams using Salesforce or other major CRM platforms
- • Organizations prioritizing call efficiency and meeting output
- • Teams with existing verified contact data
