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What is Kixie?
Kixie is an AI-powered sales communication platform combining multi-line power dialing, business SMS, and CRM integration. Founded 2013 in Santa Monica, CA; trusted by 5,000+ sales teams.
Kixie news
Kixie publishes official comparison with Convoso
Positions Kixie as better fit for sales teams wanting multi-line dialing and CRM-connected activity; Convoso better for contact-center use cases.
Kixie publishes official comparison with Close
Highlights Kixie's standalone power dialer and SMS as alternative to Close's built-in calling; notes Close integration available via Zapier/API.
Kixie adds AI chatbot to support
Reviews report significant degradation in customer support accessibility after AI chatbot implementation; wait times extended to 3+ weeks.
Kixie removes published pricing
Kixie removed per-seat pricing from its public pricing page, requiring all customers to request quotes from sales.
Key features
Multi-Line PowerDialer
Auto-dial up to 4 numbers simultaneously with intelligent answer detection and disposition logging
Business SMS
Shared team SMS inboxes for coordinated texting; messages log to CRM contacts
ConnectionBoost
AI-powered local presence dialing using shared pool of local numbers to improve pickup rates
Conversation Intelligence
AI-generated call summaries and transcription with key moment detection
CRM Integration
Native two-way sync with HubSpot, Salesforce, Pipedrive, Zoho, Close, Copper, Monday, Insightly, Freshworks, HighLevel; also Zapier and Make
Call Routing & Recording
Intelligent routing, call recording, live coaching, and automatic call distribution
Real-Time Analytics
Dashboards, leaderboards, and reporting on connect rates, call outcomes, and team performance
AI Human Voice Detection
Premium add-on to detect human answers vs. voicemail and gatekeepers
Kixie pricing
Kixie does not publish per-seat pricing on its website; pricing is quote-based. Free 7-day trial available without credit card. Unlimited US and Canada minutes on all plans.
| Plan | Price | What's included |
|---|---|---|
| Professional | Quote-based (estimated ~$95/user/month per competitor reports July 2026) | Click-to-call, business SMS, voicemail drop, live coaching, CRM integration, API access, unlimited US/Canada minutes |
| Single-Line PowerDialer | Quote-based (estimated ~$145/user/month per competitor reports July 2026) | Professional features plus one-line power dialing |
| Multi-Line PowerDialer | Quote-based (estimated ~$185/user/month per competitor reports July 2026) | Professional features plus up to 4-line parallel dialing; AI Human Voice Detection available as paid add-on |
Pros & cons
Pros
- + Multi-line parallel dialing (up to 4 simultaneous calls) with live answer detection
- + Deep, native CRM integration especially with HubSpot and Salesforce
- + Unlimited US and Canada calling minutes included on all plans
- + 7-day free trial with no credit card required
- + High ratings on G2 (4.8/5) and Capterra (4.6/5) from hundreds of verified users
- + Easy setup and same-day onboarding; light Chrome extension
- + Strong team SMS functionality with shared inboxes
- + Live call coaching included on every plan
- + 93% of reviewers would recommend Kixie to colleagues
- + #1 ranked in G2 Auto Dialer momentum category
Cons
- − No published pricing; requires sales quote, making budgeting difficult
- − Customer service rated poorly (2.9/5 on Trustpilot) with complaints about long wait times (>3 weeks) and support degradation
- − Occasional call connection quality issues, especially on weak Wi-Fi
- − Limited reporting customization (recurring complaint in reviews)
- − Integration glitches with some non-native CRM platforms
- − No refund policy; full annual prepayment forfeited if you cancel early
- − Cannot send cold email (calls and SMS only)
- − Phone numbers are released immediately upon cancellation
- − Recent AI chatbot support implementation reduced human support accessibility
Who is Kixie best for?
- • SMB and mid-market sales teams using HubSpot, Salesforce, Pipedrive, or Zoho
- • Inside sales and business development teams running high-volume outbound calling
- • Revenue teams needing multi-line power dialing tightly integrated with their CRM
- • Companies prioritizing ease of use and fast setup over enterprise features
- • Teams that value local presence calling (ConnectionBoost) to improve answer rates
Frequently asked questions
How many lines can Kixie dial in parallel?
Up to 4 simultaneous lines on the Multi-Line PowerDialer plan; 1 line on Single-Line plan; 0 (no dialing) on Professional plan.
Is Kixie free?
No permanent free plan. Kixie offers a 7-day free trial with no credit card required. All plans are paid; pricing is quote-based.
Does Kixie integrate with my CRM?
Native integrations exist for HubSpot, Salesforce, Pipedrive, Zoho, Close, Copper, Monday, Insightly, Freshworks, and HighLevel. Use Zapier or Make for other systems.
Can Kixie send cold email?
No. Kixie handles calling and SMS only. You need a separate platform for email outreach.
What if I cancel my subscription?
Phone numbers are released immediately. No refunds are issued, even if you paid annually and cancel early.
What if I pay annual but leave after 3 months?
Kixie does not refund the remaining 9 months. Budget carefully before committing to annual billing.
What are Kixie's main competitors?
JustCall (published pricing), CloudTalk, RingCentral RingEX, Dialpad, Convoso (contact-center focused), and TitanX (precision dialing).
