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What is SleekFlow?
SleekFlow is an AI Suite for Revenue-Driving Conversations—an omnichannel platform that unifies customer communications across WhatsApp, Instagram, Facebook Messenger, WeChat, SMS, email, and calls. It features AgentFlow, a customizable AI agent builder that automates lead qualification, sales, customer support, and personalized engagement without coding.
SleekFlow news
SleekFlow Announces AgentFlow: Teams of AI Agents for Revenue
SleekFlow launched AgentFlow, featuring multi-agent architecture with graph database technology, advanced data processing, model-optimized performance (GPT-4o, 4o-mini, Gemini), and vector database RAG. Emphasizes enterprise security and seamless no-code integration.
Source: SleekFlow News ↗
Key features
AgentFlow (AI Agents)
Customizable AI agents that handle lead qualification, FAQ answers, product recommendations, customer support, and lead scoring. Multi-agent architecture with specialized roles for sales, support, or custom workflows. Supports 4 languages: English, Traditional Chinese, Simplified Chinese, Cantonese.
Omnichannel Inbox
Unified inbox for WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, Viber, SMS, email, and calls. AI co-pilot with one-click response suggestions and chat summarization.
AI Lead Qualification & Scoring
Automatically qualifies leads by asking key questions, scoring based on criteria, and prioritizing high-intent prospects for handoff to sales teams.
Flow Builder
Visual, no-code workflow automation with AI nodes. Automate entire customer journeys, set triggers and exit conditions, and branch workflows based on lead quality.
Broadcast & Personalization
Send personalized broadcast campaigns across channels. Segment by lifecycle, order history, and booking records for targeted retention campaigns.
CRM & Integrations
Native integrations with Shopify, HubSpot, Zoho, Salesforce, Google Sheets, Zapier, Make, Facebook Lead Ads, TikTok Instant Forms. Support for HTTP webhooks and API calls.
Dynamic Knowledge Base
Upload up to 10 files (20MB total, 1,000 pages per file) in PDF, Excel, CSV, Google Docs, Google Sheets, text, or URLs. AI learns from company data to provide accurate responses.
AI Agent Actions
Beyond chat: update contact properties, add labels, score leads, create records in connected systems, and trigger workflows based on customer responses.
SleekFlow pricing
SleekFlow offers transparent tiered pricing starting at $49/month. Yearly billing saves 20%. All plans include omnichannel channels. AI credits are required for advanced features beyond basic FAQ replies ($20 per 5,000 credits).
| Plan | Price | What's included |
|---|---|---|
| Essential | $49/month (or $588/year, save 20%) | 500 monthly active contacts (MACs), 3 user seats, omnichannel inbox, AI co-pilot, lifecycle management, simple automations, basic analytics. No AI agents—FAQ answers only. |
| Pro | $109/month (or $1,308/year, save 20%) | 500+ MACs, 10 user seats, AI Agents (AgentFlow), 3,000 basic AI credits/month, broadcast campaigns, Flow Builder automations, integrations (Shopify, Google Sheets, Zapier, Make, Facebook Leads), API access, 5 AI agent procedures. |
| Premium | $279/month (or $3,348/year, save 20%) | 1,000+ MACs, 10 user seats, AI agents with API integrations, 15,000 AI credits/month, advanced analytics, role-based access, HTTP/webhook automations, HubSpot & Zoho integration, Meta Conversions API, TikTok Instant Forms, multiple workspaces, custom AI procedures. |
| Enterprise | Custom pricing | Custom MACs and user accounts, white-glove implementation services, dedicated Customer Success Manager, PII data masking, enterprise SLAs, Salesforce integration, conversation export, forward-deployed engineers. |
Pros & cons
Pros
- + Comprehensive omnichannel support: 7+ messaging platforms (WhatsApp, Instagram, Facebook, WeChat, SMS, email, calls) in one inbox.
- + No-code AI agent builder: Deploy custom AI agents without coding. Simple templates for sales, support, or custom workflows.
- + Intelligent lead qualification: Automated lead scoring and routing frees up sales teams to focus on warm prospects.
- + Powerful integrations: Native support for Shopify, HubSpot, Salesforce, Zoho, and 10+ other platforms.
- + 24/7 automation: AI agents operate without human intervention, enabling 24/7 customer engagement and support.
- + Transparent pricing: Clear per-tier features and add-on costs. Cheaper entry point ($49/mo) than competitors.
- + Enterprise security: ISO/IEC 27001, SOC 2 Type II certified, GDPR compliant. Data trained on Azure OpenAI (no public model training).
- + Multilingual AI: Supports English, Simplified & Traditional Chinese, Cantonese—strong for Asia-Pacific markets.
- + Verified by Meta: Official WhatsApp Business Solution Provider with broadcast verification.
Cons
- − AI credits required for advanced features beyond FAQ automation; can add significant costs at scale.
- − Essential tier severely limited: Only 3 user seats, no AI agents—essentially a basic inbox tool.
- − Limited AI procedures on lower tiers: Pro tier limited to 5 procedures; custom workflows require Premium/Enterprise.
- − Onboarding overhead: Premium tier requires 60-day dedicated onboarding; Enterprise has custom implementation timeline.
- − Learning curve: Flow Builder powerful but requires investment to set up complex workflows.
- − Limited information on free trial or freemium tier availability.
Who is SleekFlow best for?
- • E-commerce businesses needing Shopify-integrated lead capture and sales automation.
- • Sales teams automating lead qualification and nurturing across multiple channels.
- • Customer support teams handling high message volume across WhatsApp, Instagram, and Facebook.
- • Businesses targeting Southeast Asia or Chinese-speaking markets.
- • Companies wanting 24/7 AI customer engagement without proportional headcount scaling.
- • Agencies building omnichannel campaigns for clients with broadcast and personalization needs.
Frequently asked questions
What's the difference between SleekFlow and traditional chatbots?
Traditional chatbots follow pre-written rules and decision trees for simple FAQs. SleekFlow AI Agents use large language models (LLMs) to understand context, intent, and nuance. They handle complex multi-step tasks like lead scoring, product recommendations, CRM updates, and payment processing without human intervention.
How much does AI cost beyond the base price?
Basic FAQ replies from your knowledge base are unlimited. Advanced features (recommendations, lead scoring, transactions) require AI credits. Credits cost $20 per 5,000 credits, with each advanced reply consuming 10-30 credits depending on complexity.
Can I connect SleekFlow to my existing CRM?
Yes. Pro+ tiers support HubSpot, Zoho, Salesforce (Enterprise), and 10+ platforms via Zapier/Make. Premium+ includes API and webhook support for custom integrations. Data syncs automatically.
What file formats can I upload to train an AI Agent?
PDF (product guides, policies), Excel/CSV (pricing, inventory), Google Docs (FAQs, guidelines), Google Sheets (product catalogs), text files, and URLs. Up to 10 files (20MB total, 1,000 pages per file).
Is SleekFlow GDPR compliant?
Yes. SleekFlow is GDPR compliant, ISO/IEC 27001 & SOC 2 Type II certified. Data is never used to train public AI models—it runs on Azure OpenAI.
Can AI agents hand off to human agents?
Yes. Define handoff conditions (e.g., when a lead is qualified, when sentiment turns negative, or after X interactions). AI can route to specific team members, add context, and even generate internal notes for the human agent.
