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What is Rep.ai?
B2B AI live chat platform (formerly ServiceBell) that detected buying signals, engaged website visitors through text/audio/video, and automated meeting booking for sales teams. Shut down June 4, 2026.
Rep.ai news
rep.ai marked out of business
Company ceased operations after 6 years
Founder announces shutdown
Founder posted on LinkedIn that rep.ai would go offline, ending 3 years of operations since rebranding from ServiceBell
Key features
AI & Human Hybrid Chat
AI-powered 24/7 engagement with seamless handoff to human agents for complex conversations
Multi-Modal Communication
Text chat, live audio calls, and one-on-one video conversations directly on website
Intent Detection
Analyzed web activity, visitor behavior, and CRM data to detect high-intent buyers
Proactive Engagement
AI initiated conversations with high-potential prospects based on behavior and profile
Automated Meeting Scheduling
AI accessed sales team calendars and booked qualified meetings directly
Company Identification
Automatically identified companies visitors worked for to track target accounts
Dialer System
Outbound calling system for prospecting and follow-up
CRM Integration
Synced with Salesforce, HubSpot, and other CRM platforms
Rep.ai pricing
| Plan | Price | What's included |
|---|---|---|
| Human Live Chat | $2,000/month | Live chat support with human agents |
| Human + AI Live Chat | $3,000/month | AI-powered engagement plus human support |
Who is Rep.ai best for?
- • B2B companies maximizing inbound sales from website traffic
- • Account-based marketing (ABM) targeting specific companies
- • Sales pipeline acceleration and lead qualification
- • Demo booking automation
