GTM Hub
What is Relevance AI?
Relevance AI is an enterprise agent platform for building, evaluating, and operating AI workforces that run tools against CRMs, email, and 2,000+ integrations. It unifies agent building (Invent, visual graphs, MCP), triggers, LLM routing, job queues, tracing, and evals so GTM teams can ship agents to production with governance rather than stitching LangChain, Temporal, and observability tools separately.
Key features
Unified Agent Runtime
Combines triggers, orchestration, MCP gateway, LLM router, evals, queues, and tracing in one stack instead of bolt-on components.
Workforces & Multi-Agent Graphs
Node-and-edge builder with handoffs, parallel branches, sub-agents, and condition nodes for complex GTM workflows.
Invent (Plain-Language Builder)
Describe agents in natural language; Invent drafts tools, instructions, and eval suites from past tickets and records.
Evals & Version Gates
Test suites run on every publish; failing versions are blocked, with production sampling to catch drift.
Actions & Vendor Credits
Actions meter tool runs; Vendor Credits pass through LLM and vendor costs at wholesale with BYOK option.
Premium GTM Triggers
LinkedIn, WhatsApp, Telegram on Pro/Team; Salesforce, Snowflake, Zendesk triggers on Enterprise.
Calling & Meeting Agents
Voice and meeting agent modes on Team tier and above for revenue and success workflows.
Enterprise Controls
SOC 2, GDPR, SSO/SAML, RBAC, audit logs, PII masking, data residency, and multi-org management.
Relevance AI pricing
As of 2026, the Free plan is retired for new signups. Pro is $19/month billed annually ($29 monthly) with 2,500 Actions/month and Vendor Credits for model usage. Team is $234/month annual ($349 monthly) with 7,000 Actions, 45 end users, calling/meeting agents, analytics, and unused Vendor Credit rollover. Enterprise is custom. Top-ups: $80 per 1,000 Actions; $20 per 10,000 Vendor Credits. Plan Actions reset monthly; purchased Action top-ups roll over; Vendor Credits roll over while subscribed.
| Plan | Price | What's included |
|---|---|---|
| Pro | $19/month (annual) or $29/month | 2,500 Actions/month, Vendor Credits for models, unlimited agents/tools/workforces, 2 build users, 1 project, BYOK, schedules, chat, premium app triggers |
| Team | $234/month (annual) or $349/month | 7,000 Actions/month, higher Vendor Credits, 5 build users, 45 end users, 5 projects, calling/meeting agents, A/B testing, analytics, priority support, credit rollover |
| Enterprise | Custom | Custom Actions and Vendor Credits, unlimited users/projects, enterprise triggers, agent evaluations, work-hour controls, SSO/RBAC/audit logs, dedicated account manager |
Pros & cons
Pros
- + Single platform replaces a patchwork of agent framework, queue, eval, and observability tools.
- + Wholesale Vendor Credits with BYOK avoid double markup on model spend.
- + Built-in eval gates reduce shipping broken agents to customer-facing channels.
- + Strong GTM trigger catalog including LinkedIn and CRM events on higher tiers.
- + Unlimited agents and tools on paid plans support many parallel GTM experiments.
- + Production tracing and cost visibility help finance and ops govern agent sprawl.
Cons
- − No permanent free tier; solo builders must pay Pro minimum to continue after trials.
- − Actions charge even when tools fail, which can inflate bills during debugging.
- − Enterprise-only Salesforce/Snowflake triggers block full CRM automation on lower tiers.
- − Learning curve for Workforces, eval configuration, and Vendor Credit forecasting.
- − Team tier jumps substantially in price for end-user seats and voice modes.
- − September 2025 pricing migration may confuse teams on legacy credit terminology.
Who is Relevance AI best for?
- • RevOps and growth engineers building governed outbound and enrichment agents.
- • GTM teams deploying multi-agent research, qualification, and CRM update workflows.
- • Companies standardizing on one agent OS instead of many point automation tools.
- • Enterprises needing SSO, audit logs, and evals before agents touch customer data.
- • Teams with capacity to maintain eval suites and versioned agent releases.
Frequently asked questions
What is the difference between Actions and Vendor Credits?
An Action is charged each time a tool runs, including failed runs. Vendor Credits cover LLM and external vendor costs passed through at cost; you can BYOK to skip Vendor Credits.
Do unused Vendor Credits expire?
Vendor Credits roll over indefinitely while your paid subscription stays active. Plan-included Actions reset each billing cycle.
Can Relevance AI agents use Salesforce?
Salesforce-native enterprise triggers require Enterprise. Pro and Team still support custom API integrations and many other app connectors.
