What is Otter.ai?
AI-powered meeting notetaker and Conversational Knowledge Engine that transcribes meetings into searchable knowledge, automating follow-ups and capturing actionable insights across workflows.
Key features
Live Transcription
Multi-language transcription with speaker recognition for meetings, desktop, mobile, and browser recording
AI Summaries
Automatically extracts decisions, action items, and key insights from conversations
Pre-call Briefings
Delivers prior discussion context and updates before meetings begin
Live-Assist Coaching
Real-time personalized guidance during calls
Otter AI Chat
Search across meetings and connected apps for instant answers
Automated Action Items
Captures and assigns action items from conversations
CRM Integration
Syncs sales insights to platforms like Salesforce and HubSpot
App Integrations
Integrates with 50+ apps including Zoom, Slack, Google Workspace, and Claude AI
Otter.ai pricing
| Plan | Price | What's included |
|---|---|---|
| Basic | Free | 300 monthly transcription minutes, up to 5 workspace members, Zoom/MS Teams/Google Meet integration, 3 lifetime file imports, basic AI Chat, mobile apps, 1 concurrent meeting |
| Pro | $16.99/month (monthly) or $8.33/month (annual, 51% discount) | 1,200 in-app recording minutes, 10 monthly file imports, up to 90 mins per meeting, advanced AI workflows, unlimited storage, advanced search/export/playback, limited Salesforce/HubSpot, 50 AI Chat queries, 2 concurrent meetings |
| Business | $30/month (standard) or $19.99/month (annual, 33% savings) | Unlimited meetings and in-app recordings, custom AI workflows, unlimited file imports, up to 4 hours per meeting, 3 concurrent meetings, enhanced admin features, prioritized support, 200 AI Chat queries |
| Enterprise | Custom pricing | Unlimited custom AI workflows, Otter Sales Notetaker, custom CRM/dialer integrations, SSO/SCIM, domain capture, HIPAA compliance, API and webhooks, unlimited members |
Who is Otter.ai best for?
- • Sales teams capturing call notes and automating CRM updates
- • Educational users creating searchable study materials from lectures
- • Media professionals generating interview transcripts






