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What is Avoma?
AI platform for meeting recording, transcription, note-taking, CRM updates, call coaching, deal risk alerting, and sales forecasting. Works across Zoom, Microsoft Teams, Google Meet, WebEx, GoToMeeting, and similar platforms.
Categories
Avoma news
Pipeline Walk feature added
New feature in Revenue Intelligence comparing two pipeline snapshots and sorting deals into New, Pulled, Increased, Decreased, Pushed, Won, or Lost categories
Avoma at HubSpot Unbound 2026 showcases Revenue AI Agents
Avoma positioned as platform running revenue agents (CRM updates, note-taking, pipeline review, forecasting, coaching, scorecards) rather than point solution
Key features
AI Meeting Assistant
Automatic video recording, real-time transcription in 75+ languages, AI-generated notes with custom templates, AI-generated smart chapters for topic navigation, auto-generated follow-up emails, automatic CRM field updates for MEDDIC/SPICED/BANT frameworks, Ask Avoma copilot for Q&A on individual meetings
Scheduler & Lead Router
1:1, group, and round-robin scheduling pages; inbound lead qualification and routing from web forms; SDR-to-AE handoff automation; advanced distribution rules by territory, deal size, or availability
Conversation Intelligence (Add-on)
AI call scoring against custom or standard frameworks; talk-time, sentiment, and filler word analysis; topic and keyword tracking; Live Answer Assistant for real-time objection handling; talk-pattern insights to clone top performers; team performance dashboards
Revenue Intelligence (Add-on)
Deal and churn risk alerts from conversation signals; AI win/loss analysis for closed deals; automatic sales methodology scoring; pipeline review with CRM updates; AI deal health scoring (0-100); revenue forecasting based on deal risk; Slack/email alerts for risk signals
Ask Avoma
Global search across all meeting recordings, transcripts, and notes with natural language queries; AI-generated answers with timestamps and transcript citations; scope varies by plan (single meeting, global, or deal/account-level)
CRM Integrations
Two-way sync with Salesforce, HubSpot, Zoho, Pipedrive, Copper for automatic note-saving, field population, and deal tracking
MCP Integration
Native MCP server allows Claude, ChatGPT, and other AI tools to pull live meeting context directly
Avoma pricing
Only recorder seats (users who actively record meetings) require paid plans. Unlimited free viewers and collaborators. 14-day free trial of Organization plan with all add-ons included, no credit card required. No setup fees or minimum platform fees. Bundles: 10% off any two add-ons, 15% off all three add-ons.
| Plan | Price | What's included |
|---|---|---|
| Startup | $19/recorder seat/month (annual); $29/month (monthly billing) | Unlimited AI Meeting Assistant, up to 25 paid recorder seats, unlimited free viewers, unlimited 1:1 scheduling, automatic recording, unlimited transcription, AI summary notes, Ask Avoma (single meeting only), AI email follow-ups, auto CRM sync, dialer integration |
| Organization | $29/recorder seat/month (annual); $39/month (monthly billing) | Everything in Startup, up to 100 paid seats, custom AI topics & templates, group and round-robin scheduling, limited Conversation Intelligence, smart playlists, translation, custom email templates, org-level policies, API/webhooks, Customer Success Manager |
| Enterprise | $39/recorder seat/month (annual only, no monthly option) | Everything in Organization, minimum 10 paid seats, designated Success Manager, concierge onboarding, quarterly business reviews, unlimited usage intelligence, team-specific access controls, mutually signed DPAs, Single Sign-On (SAML/OIDC), HIPAA compliance |
| Conversation Intelligence Add-on | $29/seat/month (annual); $35/seat/month (monthly) | AI call scoring, custom scorecards (MEDDIC, SPICED, SANDLER, etc.), AI coaching recommendations, smart playlists, live Answer Assistant, global Ask Avoma, talk-pattern analysis, custom keyword trackers, performance dashboards |
| Revenue Intelligence Add-on | $29/seat/month (annual); $35/seat/month (monthly) | AI deal health scoring, sales methodology tracking, deal/churn risk alerts, AI win-loss analysis, pipeline and forecasting reports, native CRM integration |
| Lead Router Add-on | $19/seat/month (annual); $25/seat/month (monthly) | Advanced routing rules, inbound form qualification, outbound SDR-to-AE lead handoff automation |
Pros & cons
Pros
- + All-in-one platform reduces need for multiple point solutions
- + Unlimited free viewers/collaborators reduces per-user cost
- + Recorder-seat pricing model (only pay for active recorders)
- + Modular add-on structure allows teams to pay only for needed features
- + 14-day free trial with all features unlocked, no credit card
- + Supports 75+ languages for transcription and translation
- + Two-way CRM sync with major platforms (Salesforce, HubSpot, Zoho, Pipedrive, Copper)
- + Claims 4+ hours/week time savings from automation
- + AI-generated notes follow custom sales methodologies (MEDDIC, SPICED, BANT, etc.)
- + Multiple video conferencing platform support
- + MCP integration with Claude and ChatGPT
- + Real-time Answer Assistant for live call guidance
- + No per-minute or per-hour usage limits mentioned
Cons
- − Core advanced features (call scoring, coaching, deal insights) require paid add-ons, making full setup more expensive than headline pricing suggests
- − Enterprise plan annual-only billing (no monthly option)
- − Enterprise plan requires minimum 10 paid seats
- − Revenue Intelligence forecasting works only with Salesforce and HubSpot
- − Deal risk backfill limited to 90 days
- − Headline pricing ($19) understates actual cost; fully-equipped rep with both add-ons reaches ~$77-$87/month
- − Limited Conversation Intelligence included in Organization plan (full version is add-on)
Who is Avoma best for?
- • Sales teams needing call recording, transcription, and auto-CRM updates
- • Revenue teams tracking deal health and pipeline forecasting
- • Managers coaching reps on call skills and methodology adherence
- • Lead qualification and routing for SDR/AE handoffs
- • Organizations using Salesforce, HubSpot, Zoho, Pipedrive, or Copper
- • Global teams needing multi-language transcription and translation
- • Sales ops leaders automating CRM data entry and pipeline management
Frequently asked questions
Do I need to pay for all users?
No. Only recorder seats (users who actively record meetings) require paid plans. Viewers and collaborators are always free. You can invite unlimited free users during trial and on paid plans.
What comes in the free trial?
14-day unrestricted trial of the Organization plan ($29 value) with all add-ons enabled. No credit card required.
What happens after the trial ends?
Your account switches to Viewer role. You retain access to past recordings but cannot record new meetings unless you upgrade to a paid plan.
What is a 'recorder' seat?
A paid license for any user who needs to actively record, transcribe, and analyze their own meetings. Viewers, listeners, and collaborators who only need read-only access to recordings and notes do not require recorder seats.
Do I need all three base plans or can I mix features?
All recorder users must be on the same base plan (Startup, Organization, or Enterprise). You can then assign optional add-ons to specific users who need additional functionality (commonly revenue teams).
Are there setup fees or minimums?
No setup fees, no minimum platform fees, and no ongoing support fees.
Which CRMs does Avoma support?
Salesforce, HubSpot, Zoho, Pipedrive, and Copper. Two-way sync available.
How many languages does Avoma support?
Transcription and translation in 75+ languages with real-time transcription and multi-language support.
