Grain

AI notetaker that enriches meeting transcripts for sales teams and agents.

AI Meeting Notes
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What is Grain?

Grain is an AI meeting notetaker built for growing teams. It captures meetings (with or without a bot), generates transcripts in 100+ languages, and enriches them with AI-generated notes and action items. Transcripts can be exported to Claude, ChatGPT, or accessed via API/MCP for automation.

Grain news

  1. Voice Signatures and Transcription Improvements

    Grain now recognizes speakers by voice, improving speaker labels and providing cleaner context for AI. Upgraded transcription model for better accuracy. Separated workspace and account settings in the UI.

    Source: Grain Release Notes ↗

Key features

Bot-less Transcription

Records meetings without requiring a bot to join the call. Uses desktop app capture to record audio from your computer.

AI Notes & Summaries

Automatically generates meeting summaries, action items, and next steps. Includes real-time notes during recording.

Enriched Transcripts

Markdown transcripts with participant information, cross-meeting context, and action items. Available in 100+ languages.

Claude & ChatGPT Integration

One-click export to Claude or ChatGPT with advanced MCP support. Direct API access for agent queries across meeting libraries.

CRM Sync

Native integrations with HubSpot, Salesforce, and Aircall. Automatic CRM field autofill and custom AI follow-up emails.

Team Collaboration

Shared company workspace with admin controls, team libraries, custom recording rules, and free viewer seats for non-recording team members.

Conversation Intelligence

AI coaching, talk-time metrics, interaction trackers, and sentiment analysis. Available on Business and above plans.

Video Clipping & Sharing

Create and share clips from recordings. Batch clips into Stories for onboarding or enablement.

Grain pricing

PlanPriceWhat's included
Free$0Unlimited meetings up to 45 minutes each, 30-day meeting history, 5 manual uploads, AI notes and action items, personal API and webhooks, basic MCP for Claude and ChatGPT. For one person (no shared workspace).
Pro$15/month (billed yearly) or $19/monthUnlimited meetings up to 4 hours each, unlimited meeting history, unlimited uploads and imports, custom AI prompts and note templates, custom vocabulary, no watermark. For one person.
Business$29/seat/month (billed yearly) or $39/monthShared company workspace with admin controls and teams, free viewer seats, unlimited meetings up to 8 hours, Slack/HubSpot/Salesforce/Aircall integration with CRM autofill, conversation intelligence (coaching and talk-time metrics), custom AI follow-up emails, advanced MCP for Claude and ChatGPT, workspace API, recording consent and sensitive meeting detection. Minimum 2 seats.
EnterpriseCustom pricingEverything in Business plus SAML SSO and SCIM, audit logs, 1080p recording, bring your own LLM (Azure, Bedrock, Vertex), custom data retention, custom invoicing and payment terms, priority support with SLA, and dedicated account manager.

Pros & cons

Pros

  • + Free tier is genuinely unlimited for meetings up to 45 minutes with good feature coverage (AI notes, action items, basic MCP)
  • + Bot-less recording option eliminates need for participants to accept bot invites
  • + Strong AI integration with Claude and ChatGPT, including advanced MCP support
  • + Native CRM integrations (HubSpot, Salesforce) with automatic field autofill
  • + Free viewer seats allow entire team to access meetings without paying for recording seats
  • + Supports 100+ languages in clean Markdown format
  • + High retention: 97% of teams stay on Grain after 12 months
  • + SOC 2 audited and GDPR compliant

Cons

  • − Free plan limited to 45-minute meetings; longer meetings require upgrade
  • − Free plan only keeps 30-day history; older meetings require paid plan
  • − Business plan requires 2-seat minimum ($58/month)
  • − Conversation intelligence features (AI coaching, trackers) only available on Business and above

Who is Grain best for?

  • • Sales teams tracking customer conversations and deal progress
  • • Customer success managers reviewing account health and customer sentiment
  • • Agencies and consultants managing multiple client relationships
  • • Product and user research teams capturing user feedback
  • • Hiring teams conducting and documenting interviews
  • • Remote teams automating follow-up workflows

Frequently asked questions

Do I need a bot in the meeting?

No. Grain's Desktop Capture records audio from your computer without a bot joining the call. You still get the transcript, notes, and CRM updates.

Which plans support CRM sync?

Business and Enterprise plans include native integrations with HubSpot, Salesforce, and Aircall with automatic CRM field autofill. Free and Pro plans do not have CRM integrations.

Can free and paid users work on the same team?

No. Free and Pro are single-user plans with no shared workspace. For team collaboration, all users must be on Business or Enterprise.

What formats can I export transcripts in?

Enriched transcripts are exported as clean Markdown files with participant information and action items. They can be copied to clipboard, downloaded as .md files, or sent directly to Claude or ChatGPT.

Does Grain work with all video conferencing platforms?

Grain supports Zoom, Google Meet, Microsoft Teams, and Webex. Desktop Capture also works with any meeting app on your computer.

What is the MCP integration for Claude?

Grain's advanced MCP for Claude (available on Business and above) gives your Claude agents direct access to your team's meeting library. Free and Pro plans have basic MCP access.

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