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What is Cirrus Insight?
AI-powered sales orchestration platform for Salesforce users that connects email and calendar systems with Salesforce to provide email tracking, buyer signals, and sales intelligence without leaving the inbox.
Cirrus Insight news
G2 Reviews: 4.2/5 rating with 1,512 verified user reviews
56% 5-star reviews, 32% 4-star reviews. Users praise Salesforce integration and ease of use; concerns about occasional syncing issues.
Capterra: 4.2 rating with 112 reviews
Users highlight intuitive interface and effective features; note occasional add-on conflicts and learning curve.
Try Tested Independent Review: 6.4/10 score
Positioned as a mature, email-native CRM with strong Gmail/Outlook integration but limited category-defining innovation.
Key features
Email Tracking & Buyer Signals
Tracks email opens, clicks, and replies; monitors buyer engagement signals
Conversation Analytics
Analyzes emails, calls, and meetings; provides retro coaching for manager feedback
Salesforce Sync
Two-way sync of calendar, email, and tasks; automatic contact and account enrichment; real-time updates
Smart Scheduler
Automated lead routing and meeting scheduling; personal and team meeting coordination
Sales Sequences
Email Blast for one-to-many personalized outreach with templates
AI Meeting Support
Meeting preparation, summaries, and live coaching; proposal and ROI drafting automation
CRM Sidebar
Salesforce sidebar accessible in Gmail/Outlook with contact, account, and opportunity details
Cirrus Insight pricing
Custom à la carte pricing model based on features and user count; no mandatory bundles or editions. Contact sales for formal quotes.
| Plan | Price | What's included |
|---|---|---|
| Entry-level features | $2.50–$7.00/user/month | Task Sync, Email Templates |
| Mid-tier features | $11.00–$20.00/user/month | Salesforce Calendar Sync, Email Sync, Smart Scheduler |
| Premium features | $35.00–$125.00/user/month | Meeting Lifecycle, Live Coaching, Meeting Capture |
Pros & cons
Pros
- + Seamless Salesforce integration with minimal manual CRM entry
- + Intuitive and clean user interface with quick team onboarding
- + Efficient email tracking and open/click notifications
- + Real-time data syncing between email platforms and Salesforce
- + Significant time savings on administrative tasks for sales reps
- + Convenient meeting scheduling and calendar integration
- + Responsive customer support team
Cons
- − Occasional syncing issues between Cirrus Insight and email/Salesforce systems
- − Pricing structure can be complex (per-feature, per-user model requires careful calculation)
- − Slow loading times reported by some users
- − Chrome add-on can conflict with other browser extensions
- − Initial Salesforce sync setup requires configuration time
- − Some limitations with Salesforce child events and custom record types
- − Pricing may be high for small teams using multiple features
Who is Cirrus Insight best for?
- • Small and mid-market sales teams using Salesforce
- • Enterprise organizations with large sales departments
- • Salesforce sales representatives working in Gmail or Outlook
- • Account executives who manage frequent customer meetings
- • Teams focused on reducing manual CRM data entry
