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What is Twenty?
Twenty is an open-source CRM platform designed for technical teams and startups. Available as a free self-hosted AGPL-3.0 core or managed cloud service, it features custom objects, workflows, REST/GraphQL APIs, and native MCP server integration for AI assistants.
Twenty news
Version 2.56.1 released
Latest release as of early November 2026; project continues active development with frequent updates
Twenty 1.0 launched
Major milestone: core CRM features declared production-ready; adoption by real teams increased post-launch
$5M seed round led by Runa Capital
Y Combinator S23 batch company secured funding with participation from YC and Automattic (WordPress parent); ~10 employees at time of funding
Key features
Custom Objects & Fields
Create unlimited custom objects, fields, views and records without coding through no-code interface
Workflow Automation
Build no-code workflows from Settings; email and meetings auto-log from Google Workspace, Outlook, IMAP/SMTP
APIs & SDK
Full REST and GraphQL APIs with auto-generated endpoints; TypeScript apps SDK for extending functionality
AI Integration
Native MCP server for Claude, ChatGPT, Cursor; AI chatbot with workspace data access; AI email assistant
Core Objects
Companies, people, opportunities, tasks, notes with table, Kanban and calendar views
Data Import/Export
Import from CSV or API up to 50,000+ records; migration support from Salesforce and HubSpot
Twenty pricing
Free self-hosting available under AGPL-3.0; cloud plans from $9/user/month with annual billing
| Plan | Price | What's included |
|---|---|---|
| Open Source (Self-Hosted) | Free | AGPL-3.0 licensed core, unlimited users and records, no per-seat fees, requires 2GB+ RAM |
| Pro (Cloud) | $9/user/month | Email/meetings auto-log, lead enrichment, custom data models, agentic workflows, ~100 AI tasks/week per user |
| Organization (Cloud) | $39/user/month | 5x AI usage vs Pro, custom role-based permissions, SAML/OIDC SSO, 4 workspace credits/month per user, priority support |
| Enterprise | $50,000+/year | Dedicated compute, single-tenant isolation, SLA-backed support, custom API rates, enhanced security (VPN, custom AI) |
Pros & cons
Pros
- + Truly open source with AGPL-3.0 license for free self-hosting; no per-seat fees when self-hosted
- + Active development: 60,520+ GitHub stars, 300+ contributors, v2.56.1 as of November 2026
- + Developer-friendly with modern TypeScript SDK, REST/GraphQL APIs, and standard local development workflows
- + YC-backed (S23) with $5M seed funding (November 2024) led by Runa Capital
- + Modern, intuitive UI inspired by productivity tools; built for 2020s workflows
- + Native AI integration via MCP server for Claude, ChatGPT, Cursor without separate tooling
Cons
- − Self-hosting not free in practice: AWS/server costs can exceed SaaS CRM pricing; requires DevOps maintenance
- − Limited advanced sales features: no forecasting, territory management, sales analytics, CPP
- − Workflow automation is limited or clunky; users often need separate n8n for complex sequences
- − No dedicated mobile app, limiting field sales rep usability
- − Requires technical help to leverage apps framework and TypeScript SDK effectively
- − Data migration from complex Salesforce/HubSpot setups requires custom scripting beyond standard tools
Who is Twenty best for?
- • Technical teams and engineers wanting full data ownership and custom CRM schema
- • Startups seeking modern CRM at low cost without enterprise price tags
- • Small teams (under 50 users) that can self-host or afford $9-39/user cloud plans
- • Organizations comfortable with AGPL-3.0 licensing and open-source maintenance
- • Teams already using Claude, ChatGPT, or Cursor for AI-driven workflows
Frequently asked questions
Is Twenty production-ready?
Yes. Twenty 1.0 launched June 2025 and is used in production by real teams. Core CRM features (contacts, companies, deals, email sync) work well. Advanced sales features (forecasting, territory management) are still being built.
Can I migrate from Salesforce or HubSpot?
Twenty offers migration support and can import up to 50,000+ records via CSV or API. Complex setups require custom scripting. Migration order matters: companies first, then people, then opportunities.
What is the licensing model?
Core is mostly AGPL-3.0; some files under commercial license. Self-hosting is free but no vendor support included. Cloud plans from $9/user/month include support and managed infrastructure.
Can I run Twenty on my own infrastructure?
Yes. Twenty is one of few open-source CRMs with true self-hosting. Requires Docker, 2GB+ RAM minimum. Install via one-line script. No per-user license fees when self-hosted.
Does Twenty match Salesforce?
For small/technical teams, yes. Covers contacts, companies, pipelines, workflows and APIs—the core of CRM. Large enterprises with deep customization needs will find gaps in advanced features.
