GTM Hub
What is UserGems?
AI-powered command center for outbound sales and account-based marketing (ABM). Combines first-party data with 30+ buying signals (job changes, contact-level intent, website visits, M&A activity, hiring changes) to help revenue teams identify in-market buyers and orchestrate coordinated sales and marketing campaigns.
Key features
Signal Aggregation
30+ native signals including job changes, contact-level intent, website visits, M&A activity, and hiring changes; Research Agent for custom signals
AI Scoring (Gem-E)
AI-powered account and contact scoring based on sales history; analyzes 600+ signals to identify patterns from open opportunities and closed deals
Orchestration
Syncs audiences to advertising platforms (LinkedIn, Meta, Google); coordinates outbound campaigns and CRM updates; enables multi-channel buyer targeting
UserGems MCP
Model Context Protocol integration with Claude and ChatGPT for campaign building via natural language; manages AI agents from messaging platforms
Agents
Writing Agent for outbound copy; Research Agent for custom signals; AI Co-pilot Chrome extension
UserGems pricing
Annual subscription only; no monthly billing or free trial. All plans include unlimited admin and end users. Money-back ROI guarantee: refund if you don't achieve minimum 1x ROI in closed-won revenue.
| Plan | Price | What's included |
|---|---|---|
| Core | $40,000/year | 4M credits (40K data actions or 400K AI actions); coverage for 2-4K accounts; list building, scoring, campaigns, writing agent, research agent, Chrome extension, basic CRM integrations; $3,000 implementation fee; $300 sponsored SPIFF; email & Slack support |
| Advanced | $75,000/year | 10M credits (100K data actions or 1M AI actions); coverage for 4-10K accounts; everything in Core plus UserGems MCP, ad audience sync, calendar capture, ad platform integrations; $5,000 implementation fee; $500 sponsored SPIFF; advanced support |
| Elite | $150,000/year | 25M credits (250K data actions or 2.5M AI actions); coverage for 10K+ accounts; everything in Advanced plus contact-level intent & web deanonymization, buying stages, CRM hygiene, single sign-on, custom integrations; $10,000 implementation fee; $1,000 sponsored SPIFF; elite support |
Pros & cons
Pros
- + Published pricing tiers with transparent annual costs
- + Money-back ROI guarantee on every plan
- + Unlimited users (admin and end users) across all plans
- + Comprehensive signal aggregation (30+ signals including job changes)
- + AI agents integrated for writing, research, and campaign building
- + UserGems MCP integration with Claude and ChatGPT
- + Works with major CRMs (Salesforce, HubSpot, Dynamics)
- + Reported 47x median pipeline ROI and 11x revenue impact
Cons
- − High entry price ($40,000/year minimum)
- − No free plan or trial; sales-based purchasing required
- − No monthly billing option
- − One-time implementation fees ($3K-$10K) add to first-year cost
- − Platform does not send email (requires separate email tool)
Who is UserGems best for?
- • Mid-market to enterprise B2B sales teams with large customer bases
- • Revenue operations (RevOps) teams managing multiple signals
- • Companies focused on job-change tracking and champion identification
- • Teams using Claude or ChatGPT for AI-driven campaign building
Frequently asked questions
Does UserGems have a free plan or trial?
No. UserGems does not offer a free plan or free trial. All plans are purchased through sales after a demo, with annual billing only.
What is included in the pricing?
Pricing includes unlimited admin and end users, AI agents (writing, research, co-pilot), CRM integrations, and a credit allowance. Implementation fees ($3K-$10K) are one-time costs added to the first year.
What is the ROI guarantee?
UserGems offers a money-back guarantee if you don't achieve ROI in closed-won revenue (minimum 1x return). The guarantee applies across all pricing tiers.
Which integrations are supported?
UserGems integrates with Salesforce, HubSpot, Dynamics, Outreach, Salesloft, and advertising platforms (LinkedIn, Meta, Google). Advanced and Elite plans include ad audience sync.
What is UserGems MCP?
Model Context Protocol integration enabling AI agents in Claude and ChatGPT to interact directly with your UserGems workspace for campaign building and insights. Included in Advanced and Elite plans.
