GTM Hub
What is Vidyard?
Vidyard is a video platform for revenue teams (marketing, sales, and customer success) that combines video hosting, AI-powered video messaging, analytics, and integrations to help teams create, send, and track personalized videos across the customer journey. Over 100,000 GTM teams use it for prospecting, demos, onboarding, and customer education.
Vidyard news
Vidyard blog: What Is Vidyard? Features, Integrations & Use Cases
Source: Vidyard Blog ↗B2B video messaging platforms: 2026 buyer's guide
Vidyard positioned as best for revenue teams that need sales video messaging alongside marketing campaigns and customer education
Source: Vidyard Blog ↗
Key features
Video Messages
Record personalized 1:1 videos using webcam, screen, or both via browser extension, desktop app, or mobile app. Send directly from inbox or CRM with instant notifications on who's watching.
AI Avatars
Generate personalized videos from text scripts using custom avatars (trained on 90-second video of yourself) or stock avatars (licensed professional actors). Includes voice customization, multiple languages (25+), and automatic script generation.
Video Agent
Automate video creation and delivery based on triggers like CRM activity, form submissions, or meeting bookings. Integrates with Salesforce, HubSpot, Marketo, Salesloft, and Zapier to send personalized AI videos at scale.
Video Hosting
Ad-free hosting with fast load times up to 4K quality. Upload multiple formats (MP4, MOV, WMV). Organize with custom folders, permissions, and branding.
Video Hubs
Branded, on-demand collections of videos with customizable landing pages, CTAs, and permissions. Available on Teams plan and higher.
Analytics & Reporting
Track who watched, engagement duration, drop-off points, attention spans, and CTA clicks. Export detailed reports and sync engagement data to Salesforce, HubSpot, and marketing automation platforms.
Video Actions
Add clickable buttons, forms, and links within videos to drive viewers to next steps without leaving the video.
Integrations
Native integrations with Salesforce, HubSpot, Marketo, Salesloft, Gong, Apollo, Outreach, Zapier, Gmail, Outlook, Slack, and Vidyard MCP for AI tools like Claude.
Video Editing
Trim beginning, middle, or end of videos. Generate animated 3-second GIF previews, automatic captions and transcriptions, video chapters, and intro banners.
Vidyard pricing
Vidyard uses per-seat/per-month pricing on Starter. Teams and Enterprise plans use custom pricing. Video Agent is an add-on to all paid plans. Pricing verified as of October 31, 2026.
| Plan | Price | What's included |
|---|---|---|
| Free | $0 | 5 recorded videos per month, 15 AI videos, 3 custom AI avatars + stock avatars, video editing and sharing, limited integrations and analytics, no credit card required |
| Starter | $59/seat/month (billed annually) or $89/seat/month (billed monthly) | Unlimited video recording, full video analytics, team performance analytics, branded sharing page, CTA templates, password-protected videos, folder management, custom backgrounds, 14-day trial available |
| Teams | Custom pricing | Everything in Starter, plus: CRM and marketing automation integrations, advanced team performance analytics, advanced branded sharing page, fully customizable CTAs, video captions, Hubs. Recommended for teams of 5+ |
| Enterprise | Custom pricing | Everything in Teams, plus: unlimited integrations, SSO user management, secure playback, custom permissions and security options |
| Video Agent Add-On | $24/seat/month (billed annually) or $29/seat/month (billed monthly on Starter) | Unlimited AI videos, 3 custom AI avatars, unlimited automated video creation and delivery. Available on all paid plans; custom pricing on Teams and Enterprise. |
Pros & cons
Pros
- + Comprehensive platform combining video messaging, hosting, analytics, and automation in one tool
- + AI Avatars enable scalable personalized video without recording each individually
- + Video Agent automates follow-up workflows triggered by prospect behavior
- + Strong analytics with CRM/MAP integrations connect video engagement to revenue outcomes
- + Multi-language support (25+) for global outreach
- + Free plan with 15 AI videos and custom avatars allows real testing
- + Integrates with major sales and marketing tools already in use
- + Simple per-seat pricing on Starter with no overage fees
- + Mobile app and Chrome extension for easy recording and sending
Cons
- − Teams and Enterprise pricing not published; requires custom quote
- − Free plan heavily limited (5 recorded videos/month)
- − CRM and marketing automation integrations only start at Teams tier
- − Video Agent add-on costs extra on Starter ($24-29/seat/month)
- − Hubs feature requires Teams plan or higher
- − Custom avatar requires training video consent process
- − Hosted-by-default approach for AI videos; downloading not recommended as primary workflow
Who is Vidyard best for?
- • Sales teams (SDRs, AEs, BDRs) doing prospecting and deal follow-up
- • Customer success teams managing onboarding and QBRs
- • Marketing teams managing website videos, campaigns, and customer education
- • Organizations with distributed or remote sales teams
- • Teams heavily integrated with Salesforce, HubSpot, or Salesloft
Frequently asked questions
Can I create custom AI Avatars on the free plan?
Yes. All plans, including Free, can create custom AI avatars from a 90-second training video and generate up to 15 AI videos. You also need to record a consent video for verification. Unlimited AI avatar creation requires the Video Agent add-on.
How long does it take to set up a custom AI Avatar?
You record a 90-second training video and a consent video, then Vidyard generates your custom avatar. The process takes minutes.
How does Video Agent work?
Set up a trigger-based workflow in your CRM (e.g., when a prospect downloads content or books a meeting). Video Agent automatically creates and sends a personalized video using your AI Avatar or pre-approved recordings when that action occurs. Integrations include Salesforce, HubSpot, Marketo, Salesloft, and Zapier.
Can I personalize AI Avatar videos for different prospects?
Yes. Use keyword replacement to substitute words in your script or leverage customer data enriched from third-party sources to personalize scripts at scale.
What languages are supported?
AI Avatars can generate videos in over 25 languages, enabling global outreach.
Can I download AI Avatar videos?
Yes, but they are hosted by Vidyard by default, which gives you access to sharing links, ad-free playback, in-video CTAs, and video analytics.
Who can use my custom AI Avatar?
Only you can use your custom avatar to generate videos. Even admins on shared accounts cannot use avatars created by other users. Vidyard uses consent video verification to prevent misuse.
What integrations are available?
Native integrations with Salesforce, HubSpot, Marketo, Salesloft, Gong, Apollo, Outreach, Zapier, Gmail, Outlook, and Slack. Vidyard MCP enables integration with AI tools like Claude.
Is there a trial?
Yes. The Starter plan offers a 14-day trial. The Free plan requires no credit card.
How much can I save with annual billing?
Annual billing on Starter is $59/seat/month vs. $89/seat/month monthly (34% savings). Video Agent add-on is $24/seat/month annual vs. $29/seat/month monthly (17% savings).
