GTM Hub
What is Dapta?
Dapta is an AI voice and text agent platform designed for small businesses to automate sales and customer service. Agents answer inbound calls, qualify leads, book appointments, send SMS/WhatsApp messages, and integrate with CRM and calendar tools—all without code. Founded in 2023 by Nicolás Rojas, it has grown to serve 200,000+ users with revenue exceeding $4M annually.
Dapta news
Dapta Raises $6M Seed Funding
Dapta announced $6M seed round led by Chingona Ventures, with participation from Crew Capital, Cometa, Broom Ventures, 500 Global, and Fen Ventures. The funding brings total raised to $7.4M. At the time, Dapta had 200,000+ users, ~4,000 new businesses joining weekly, and $4M+ annual revenue run-rate.
Source: Globe Newswire ↗Voice Agents Now Book Meetings Directly in Dapta Calendars
Dapta released a feature allowing voice and text agents to check calendar availability and book meetings during calls without requiring a booking link. Agents offer open time slots and confirm bookings with callers.
Source: Dapta Changelog ↗Campaigns Renamed to Sequences; Dapti Automation Enhanced
Dapta rebranded its campaign feature to 'Sequences' and enhanced Dapti AI assistant to automatically set up sequences. WhatsApp integration now works directly through Meta Business accounts.
Source: Dapta Docs News ↗
Key features
Voice Agents
Answer inbound calls and run outbound campaigns. Qualify leads, book meetings, and handle customer support 24/7. Supports 20+ languages including English and Spanish.
Text Agents
Automate SMS and WhatsApp conversations for lead follow-up, appointment reminders, and customer support. Messages sync to CRM.
AI Notetaker
Records and transcribes Zoom, Google Meet, and Microsoft Teams calls. Generates summaries and action items automatically.
Dapti AI Assistant
Natural language co-pilot that builds agents from text descriptions. Customizes workflows and generates reports.
Flow Studio
Visual no-code automation connecting 300+ business tools with built-in AI. Connects to HubSpot, Google Sheets, Zapier, and more.
Dapta Calendars
Booking pages that agents and customers use to schedule meetings, synced with personal calendars.
Dapta pricing
Pricing is subscription-based starting at $99/month. Credits power calls, messages, and features; 1,000 credits = $1. Answered voice calls cost 333 credits/minute. A 7-day free trial includes 100k credits. Yearly billing is 16.7% cheaper (equivalent to two months free).
| Plan | Price | What's included |
|---|---|---|
| Pro | $99/month | 100,000 credits, unlimited agents, unlimited flows, 5 users, 5 workspaces, self-service, email and chat support, 10GB storage |
| Scale-Up | $499/month | 500,000 credits, unlimited agents, unlimited flows, unlimited users, 25 workspaces, fully assisted onboarding, priority chat support, 4 one-on-one tech sessions/month, 20GB storage |
| Prime | $1,499/month | 1,500,000 credits, unlimited agents, unlimited flows, unlimited users, 70 workspaces, fully assisted onboarding and implementation, dedicated solutions engineer, WhatsApp/Slack group live support, 50GB storage |
| Enterprise | Contact sales | Consumption-based credits, unlimited agents/flows/users, custom workspaces, premium support with SLAs, enterprise-grade security, on-premise deployment options |
Pros & cons
Pros
- + Free tier available (7,000 free credits) for testing before paid plan
- + All-in-one platform: voice, text, calendar, notes, and workflow automation in one tool
- + Seven pre-built agent templates reduce setup time for common roles
- + Strong customer support; onboarding and implementation sessions included on paid tiers
- + Cost-effective for SMBs; no developer required
- + Supports 20+ languages with particular strength in Spanish
- + Can be set up and running in under 2 minutes according to marketing materials
- + High customer ratings: 4.9/5 on Trustpilot (150 reviews), 4.7/5 on main site
Cons
- − Credit consumption rates for specific operations not fully transparent; makes budgeting difficult
- − Per-credit cost does not improve with higher tiers; you pay for seats and support, not volume discounts
- − Large price jump from Pro ($99/month) to Scale-Up ($499/month) with no intermediate option
- − Cloud-only; no on-premise or self-hosted option for compliance-sensitive businesses
- − Young company (founded 2023); limited long-term track record and community compared to established competitors
- − Voice quality depends on underlying Retell AI engine; not fully customizable
- − Steep learning curve reported for Flow Studio automation builder
- − Limited independent review base; some third-party review platforms show limited or inaccessible data
Who is Dapta best for?
- • Service businesses: law firms, insurance brokers, home services, HVAC, cleaning, plumbing
- • Healthcare providers and clinics managing patient intake and follow-up
- • Real estate agents and mortgage lenders handling lead qualification
- • Spanish-speaking entrepreneurs in the US and Latin America
- • SMBs losing sales to missed calls or slow follow-up response times
- • Businesses needing 24/7 customer support without hiring additional staff
